Multiple debt recovery

Upholding your brand and image

We recognise that brand values and culture are an important ingredient of business. We understand the potential conflict between the need to recover debts and the desire to maintain your business personality and reputation.

Our approach to collections is both positive and direct. We make sure that your customers/clients understand the need to make payment and what further action will be taken in the event of non-payment. We are never aggressive or abusive and will not use illegal methods or intimidating behaviour. In short, we uphold your brand and image throughout the collection process.

Specialist insights

Our ability to apply forensic level analysis to the trading accounts of your debtors for crucial insights into the best way forward and the option of legal action to improve the prospects of recovery.

We also guarantee that all work is carried out in-house, by experienced and legally qualified staff, even if court proceedings are necessary or if the debt is disputed.

We provide regular reporting, and our case tracking system gives you secure access to the real-time status of each collection instruction. You see the history of any case and can email instructions to our case handler. The system also provides access to a suite of management information for download and printing when you need it.