The failure of a client to pay fees may occur for a number of reasons but is often caused by clients either not understanding or trying to avoid their contractual responsibility.
We have unrivalled expertise of collecting recruitment sector debts and are familiar with industry standards, including recruitment charges and terms of business. It is this understanding that allows us to resolve disputes quickly and recover payment at minimal cost.
We are experienced in dealing with permanent placement disputes, including non-disclosed engagements (“backdoor appointments”) and disputes over rebate terms.
We also deal with disputed cases where the applicant`s details have been shared between agencies and where there is ambiguity as to the role each has played in the same job placement.
In the “temporary sector” we deal with resolving disputes including, hourly rates disputes, claims for set off arising out of losses caused by a temporary worker and cases where the client has failed to sign timesheets.
Paul at Debtcol was exceptional. We were owed money from a client who refused to pay and Debtcol took care of the whole process to get our monies and compensation back. A slick service from start to finish.Rayner Personnel,
We have been a client of Debtcol since they started and would recommend them for their prompt, professional & competitively priced services.London Recruitment Services Ltd,
Debtcol was recommended by a trusted business associate. Since I have been using them I have found them to be professional, friendly, and most of all, they get the job done.ECS Ltd ,