Portland Legal Debt Collection
Phone Portland Legal Debt Collection on 01489 ­550 496

This policy statement tells you how we collect information from you and how we use it, including how we are working towards compliance with the EU Cookie Law. This statement forms part of our web site terms of use.

Rest assured that we will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else who could be harmed by such activities. We also reserve the right to disclose user information when we believe in good faith that the law requires it.

We collect aggregate information about our subscribers and web visitors. This data may be used to customise our web content to deliver a better experience for you and will in no way personally identify you.

We do request personal information such as your name, email address, etc when you send us a message from our contact or get a quote forms. We need to collect this information to answer such enquiries effectively.

Furthermore, we may use your personal information to send you periodic Portland communications to ask for your feedback on issues relating to our business, provide you with special offers, or to customize the services we provide to you. If you wish to opt out of receiving any such communications from us, please follow our unsubscribe process at the foot of any message we may send you or contact us.

The EU Cookie Law

A cookie is a small piece of data sent from web sites you visit – such as ours – and stored in your web browser. The EU Cookie Law states that, with some exceptions, web sites must not now create and set such cookies without your explicit permission first. In the spirit of working towards compliance we would like you to know the following.

Our web publishing software predates the EU Cookie Law and sets 3 cookies in your browser as part of its default behaviour. No information that identifies you personally is collected. The names and functions of these cookies are as follows:

exp_last_visit

This cookie records the date and time of your last visit, which will be today. Although it is set for all visitors it only supports functions for registered users. It will expire automatically in a year.

exp_last_activity

This cookie records the date and time of your last visit to our site prior to today. If this is your first visit, the date and time set will be as per exp_last_visit. It will expire automatically in a year.

exp_tracker

This cookie is more benign than it sounds. It merely records up to the last 5 pages you have visited on our site so that page redirection can be handled where appropriate. It will expire automatically when you quit your browser.

We regret that we cannot prevent these cookies from being set by default without compromising the function of our publishing system. We will ensure that our next publishing system is fully compliant.

In addition to the above, our use of Google Analytics sets the following cookies:

  • __utma
  • __utmb
  • __utmc
  • __utmz

See Google's explanation (for a technical audience) of how these are used.

If you wish to discuss this issue further, please contact us.

Use of IP address

An IP address is a number that is automatically assigned to your computer whenever you are surfing the Web. Web servers automatically identify your computer by its IP address. We log IP addresses for the purposes of system administration, to analyse aggregate information, and to audit the use of our site. When you request web pages from Portland, our server logs your IP address.

Links to other sites/ ‘public’ areas

You should be aware that when you are on the Portland web site, you could be directed to other sites that are beyond our control. There are links to other sites from Portland web site pages that take you outside our service. These other sites may send their own cookies to users, collect data or solicit personal information. The privacy policies of these other sites may significantly differ from those of Portland. We are not responsible for the privacy practices of any other sites and cannot guarantee the security of any of your personal information collected there.

Security

Protecting the security of all personally-identifiable information associated with our guests is of the utmost concern to us. We exercise great care in providing secure transmission of your information from your PC to our server. Once we receive your transmission, we will take reasonable precautions to ensure its security on our systems. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.

Privacy policy for minors

Portland does not knowingly collect information from minors. If you are under 18, please do not provide any personal information to us.

The List Owner (the data controller)

The List Owner is Portland Legal Debt Collection Ltd.

Access to your own data

To be provided with a copy of your own personal data that we the List Owner hold, and to contest and correct inaccuracies, or request that their personal data be deleted, please contact us and we will respond quickly. To unsubscribe from Portland newsletters, simply use the unsubscribe link provided in each edition. Or alternatively contact us.

Your acceptance of these terms

By using this site, you signify your assent to this Portland Privacy Policy. If you do not agree to this policy, please do not use this site. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check this page periodically for any changes. Your continued use of this site following the posting of changes to these terms will mean you accept those changes.

Open Help Desk

Live Help Desk

Welcome to our site. If you want any advice at all, please don't hesitate to ask. It's free, instant and you're under no obligation whatsoever.

Paul Davies | Debtcol

We're genuinely here to help - not hassle you!

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